Apr 26, 2016
Jean Paul was excellent to work with. He made a harried attempt to talk me through, how to use my phone and look up information while working with him. Of course, I was not successful looking the information up but not due to Jean Paul failing. I am helpless with electronics. Jean Paul treated me as if I had every ability ever learned, as we age our abilities begin to dwindle. This is true of me, anyway.
I had many apprehensions about using the services but Jean Paul explained in great detail just what I was doing, the benefits as well as any negative aspects of the service. He was a joy to work with and he was very light hearted. I hate giving in to any adverse situation but dealing with Jean Paul helped me to accept the help and not feel too bad afterword. Jean Paul is a wonderful voice to the bigger operation.
Mar 2, 2016
I am truly thankful for Focus Financial, Inc. reaching out to me to share what there company can do to help me get back to being debt free. I'm thankful for Focus Financial, Inc. and there most sufficient way of setting up my account. All of the representatives who have been involved have made me feel very comfortable and not to mention so sweet to talk with. I was reluctant at first to call but I am so glad I did. I was able to do my own research of the company just to make sure they who they say they are. I lol forward to sending another testimonial after my 2 years in the program to say, "I'm debt free!!"" Thanks Focus Financial, Inc..
Feb 10, 2016
I spoke to Shelly this morning Wednesday February 10th about my account and she really has over the top customer service. It is so good to know how well she takes care of her clients. A nice peace of mind.
Jan 15, 2016
Sorry can't remember all the names. However, all representatives have been very helpful and supportive. I appreciate it.